Vigilance Alert System ( VAS ) is an Internet based system developed for the benefit of the trading community as well as the general public for the lodging of grievance against officials working in various departments under CBEC. The system can be accessed from anywhere in the world through Internet and is Free of Cost, Confidential and has been designed for speedy disposal of the grievance without any paperwork.

Vigilance Alert System ( VAS ) intends to dispose genuine grievances as well as bogus complaints speedily. It eliminates the time lag between the lodging of a complaint and the investigation of the same even before the crime becomes clueless. This speedy disposal also ensures that a baseless complaint does not take up the time of the investigating officers, thus making genuine complaints lying unattended for long time.